The result
Every lead is contacted right away and booked straight into a sales-ready call in an adviser's calendar, with no extra coordination or repeated call attempts.
- saved a month on handling and preparing leads
- +40 hours
- of their booked leads pick up on the first call
- 99%
- link between more booked meetings and more new customers
- 1:1
Why they chose Vaimero
Købsmæglerne put Vaimero's AI meeting booker and Lead Handler in place to automate the first contact with their leads and get a full overview of the whole lead process, from first contact to meeting.
Because Købsmæglerne receive leads from all over Denmark, the AI meeting booker books each lead with the right adviser based on where the lead is. That means fast contact, the right routing and no manual bottlenecks. Lead Handler, meanwhile, gives one overview of every lead:
- How far along the conversation is
- Which adviser owns the lead
- Which leads need action
Before: manual, hard to follow and inefficient
Like many businesses, Købsmæglerne used a classic manual lead flow: the lead fills in a form, lands in a shared inbox, and an adviser tries to reach them. Advisers had to track which leads had been contacted, which still needed follow-up, and who owned each one.
It often took several attempts to get through, and a significant share of leads went stale before anyone reached them.
The new lead flow with Vaimero
- The lead fills in the contact form
- Vaimero's AI meeting booker contacts the lead right away
- The lead is booked straight into the adviser's calendar at an agreed time
- The lead is created in Lead Handler automatically, with its status in full view
- The adviser calls at the agreed time, to a lead who has the call in their own calendar too
What's next
Vaimero is now a permanent, integrated part of how Købsmæglerne handle customers, so every new lead will be handled quickly, consistently and professionally, on a setup that can scale without more manual work.
We have been very happy with Vaimero. They have helped us improve our conversion rate and, not least, cut the time we wasted on preparation and on trying to reach leads without an agreed time.
Vaimero has created a whole new way of keeping leads warm outside opening hours. We also find customers are readier to decide, because they are expecting our call when we ring at an agreed time rather than out of the blue.
They are very professional and service-minded in solving each case for the business in front of them. We warmly recommend other businesses to start working with Vaimero.
Thomas Boe, Owner at KøbsmæglerneWith Vaimero, Købsmæglerne haven't just optimised their meeting booking. They have streamlined their whole lead and sales process and freed up time for advice.
Translated from Danish.