The result
Vaimero has transformed the way H.C. Andersen gets in touch with their leads. Their working day has become far more efficient now that a single call is enough to reach their customers.
- conversion, more than doubling the leads that become customers
- 30% → 70%
- is now enough to reach the customer
- 1 call
Before
H.C. Andersens Flyttefirma A/S has always had plenty of good enquiries, from their website and from their Facebook and Instagram profiles. But like many others, they found it hard to catch potential customers at exactly the right moment.
They used to call or write when it fitted their own calendar, which for the customer was often in the middle of a busy day, at work or out shopping. So typically only about half of their leads got back to them. Vaimero and its AI meeting booker turned that around.
What's next
They expect to use Vaimero for many years to come, and Danny says: “We can only recommend Vaimero to other businesses that want more out of their leads, in a way that saves time and gives better results.”
What we especially value about Vaimero is that they didn't just hand over some software and say “good luck!”. They have been with us all the way. They got us started and have kept making sure we get the most out of our investment. The personal sparring and support make us feel we are in safe hands, and that is worth its weight in gold when you take on something new.
The bot texts customers and books them straight into a call with us. That way we know customers are ready, physically and mentally, when we contact them. It means we now convert around 70% of all our leads into customers. A marked lift, felt both on the bottom line and in our day-to-day.
Danny Jacobsen, CEO at H.C. Andersen FlyttefirmaWith Vaimero, H.C. Andersen Flyttefirma haven't just optimised their customer contact. They have grown the number of customers directly.
Translated from Danish.