The result
DitFinanshus spend fewer attempts reaching their leads. 77% of their leads are booked straight into their advisers' calendars, so customers are actually ready to talk when they call.
- of their leads booked straight into meetings in advisers' calendars
- 77%
- customers pick up at the agreed times
- Fewer wasted calls
- every customer they asked responded positively
- Better experience
Before
Before Vaimero, their sales flow looked like most businesses'. They always tried to reach leads as fast as possible, but it often took several attempts, and when they finally got through it was far from always a good time for the customer.
Now they have a full overview of when to call whom. And when they call at the agreed times, customers pick up, ready to talk about their enquiry.
What's next
DitFinanshus and Vaimero are now bringing Vaimero into more parts of the business, to optimise and automate even more manual processes.
Vaimero works exactly as expected. I no longer waste time calling customers in vain after they have already reached out through our website. A simple tool that works well and makes our workflow much easier.
Mads Sørensen, CEO at DitFinanshusWith Vaimero, DitFinanshus haven't just optimised their meeting booking. They have improved the experience for their customers.
Translated from Danish.